A new level of customer service with Conversational AI from MetaDialog
Stand out from the competitors and become an industry benchmark with the highest quality customer service
All of this is possible! With the proper level of service that you can provide with AI Engine.
Turn potential customers into your regulars
AI Engine will guide the potential customer through all the basic questions about the product, through doubts and objections, straight to the purchase.
Boost the loyalty of current customers
AI Engine will help your current customers feel important and will provide the support they need from the company at any time.
Build a community of brand advocates
Develop relationships with customers to the point where they will recommend you whenever possible, and even act as a brand advocate in public communications.
AI Engine strengths will become your own
AI Engine immediately responds to a customer’s request.
This prevents negative emotions that may arise from waiting
and doesn’t take enough time for the customer to change
their mind about buying a product or service.
Be in touch with the customer whenever they need it. In the
era of 24-hour deliveries, stores, and restaurants, it’s
important to provide customers with the level of comfort
they’re used to.
about your business
AI Engine is capable of processing up to 10TB of information
about your business and product. All of this knowledge will
be adapted to competently answer customers’ questions
and solve any problems that may arise.
Take a special place in the lives of your customers
We all have our favorite services that we choose every time we need certain products and services. Make your service so personalized that it becomes the No. 1 choice in your industry.
Collect more personal information about the customer
AI Engine automatically sends all collected customer information to your CRM system. With each new interaction with the customer, their personal data is updated with information about their desires and preferences. Your employees see the entire context of the interaction with the customer and can therefore build a more trusting relationship and make the most appropriate offers. This increases the effectiveness of communication and makes the experience of interacting with your company all the more positive.
Communicate with the customer on their terms
The omnichannel nature of AI Engine allows you to communicate with customers in a manner most convenient for them. Stay in touch with the customer in chat via site or application, on social networks or messengers, by email or by phone. You'll be able to send information about special offers to the customer where they're most likely to read it. Make your communication comfortable and enjoyable by allowing your customers to choose their preferred way of communication.
Use advanced customer statistics to refine products
AI Engine automatically collects information from all your interactions with customers and generates detailed statistics in real time. Learn about your customers' explicit or even implicit preferences and offer them unique solutions and services. Use this source of valuable consumer information to regularly improve your service by anticipating customer desires, outperforming your competitors, and setting industry trends.