Automate 84% of customer support questions in 1 hour
MetaDialog`s AI Engine transforms large amounts of textual data into a knowledge base, and handles any conversation better than a human could do.
Try nowFull-fledged Conversational Interface Platform
84% Faster Responses
AI Engine answers any question or request in mere seconds, compare that to minutes or even hours of your current support.
24/7/365 Conversations
AI Engine does not get tired or sick, it is always there to answer your customers’ questions, no matter what the situation is.
Only 1 hour for integration
AI Engine connects to your website and any other content you have, and automatically reads everything, and within an hour it is ready to answer the questions.
Integrate with APIs and Tools
MetaDialog can work easily with whatever tools you’re using, including Mailchimp, Zapier, Apify, Amplitude and many, many more.
Personalization and customization
How it works
Connect
In just one click connect to all of your content, import data from your website, databases, documents and CRM.
Process
AI Engine automatically processes your content into conversational knowledge, it reads everything and understands it on a human level.
Support
Your customers are being addressed in real time, AI Engine answers their questions and helps them with anything they need through a chat conversation.
Why MetaDialog
MetaDialog’s conversational interface understands any question or request, and responds with a relevant information automatically. You dont need to waste your time designing or coding anything.
84 %
Faster to find an answer to
your customers questions
24/7/365
Concerns of customers
1 hour
to start serving your customers
10 TB
Our Clients Feedback
Mark Halloran
Manager at XCriticalMetaDialog has been a tremendous help to our team, It's saving our customers 3600 hours per month with instant answers.
FAQ
Didn't find an answer to your question? Ask the chatbot on the right side of the screen.
- How easy is it to integrate?
Integration takes 2-5 hours depending on how much content is available.
- Do I need to code anything?
Absolutely not, the only thing you need to do is import your data into the system, the rest is done automatically.
- What type of content do you support?
Any textual content can be imported, CRMs, databases and even simple docs.
- What channels do you support?
A custom chatbot for your website, Facebook messenger, Instagram, Whatsapp, Telegram, and many more!
- Is it easy to switch to conversational interface from my current chatbot?
Our system is fully automated, integration is super easy!
- How much does it cost?
We have a simple pricing model based on questions asked, refer to our Pricing page to learn more.
- How can I evaluate the support service effectiveness?
An aiDriven chatbot contains a simple dashboard and different metrics for estimating results (e.g., chat volume, goal completion rate, fallback rate, or score of satisfaction) which are easy to interpret.