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The use of chatbots in the restaurant industry isn’t a short-term trend. Powered…

Personalized services and excellent guest experiences become more meaningful in the hospitality area…

Mushegh’s LinkedIn: https://www.linkedin.com/in/mushegh-aslikyan-16752b113/ Welcome to the second installment of our exclusive Customer Support…

The world of business is undergoing a significant shift, driven by digital advancements…

Lindsay’s LinkedIn: https://www.linkedin.com/in/lindsaylebensohn/ Welcome to our Customer Support Interview Series. Throughout the series…

Picture the realm where machines analyze, learn, and decide, not just as tools…

Exceptional customer service sets you apart in the competitive fintech landscape. Around 33%…

Last research shows that over 65% of people have higher expectations for customer…

With the swift rise of artificial intelligence, society is growing increasingly concerned about…

With technology continuously revolutionizing each field and customer expectations constantly growing, it is…