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Engineering & AI
Explore OpenAI’s GPT-4 Transformative Impact on Businesses
We live in a time of global dynamics, where businesses face significant challenges…
Hugh O’Neal
May 31, 2024
Chatbots
Customer Experience
Customer Service
Engineering & AI
How Generative AI Is Transforming Customer Service
The emergence of generative artificial intelligence is profoundly transforming client service. Firms use…
Hugh O’Neal
May 24, 2024
Business
Chatbots
Engineering & AI
What Is GPT-4, and What Is It Capable Of?
Artificial intelligence does not stand still — the development of a new example…
Hugh O’Neal
May 17, 2024
Business
Engineering & AI
Financial Industry
The Transformative Impact of Gen AI in Banking and Financial Services
In modern banking, generative artificial intelligence (genAI) has become a catalyst for transformation….
Hugh O’Neal
May 7, 2024
Business
Customer Experience
Customer Service
Engineering & AI
How Actually Using AI for Customer Support Agents?
AI profoundly influences the daily operations of customer service agents—it reduces workload and…
Hugh O’Neal
April 18, 2024
Business
Engineering & AI
Sales
How Conversational AI Transforming the eCommerce Industry
The ecommerce sector has grown exponentially over the past decade, with online retail…
Hugh O’Neal
April 5, 2024
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Engineering & AI
Marketing
A Guide to Measuring ROI of Generative AI Investments
Generative AI has become a sensation in the business realm. It makes headlines…
Hugh O’Neal
April 3, 2024
Business
Customer Service
Engineering & AI
Product & Design
Software AI development
Generative AI for Enterprise: Benefits and Limitations
Generative AI could transform how today’s companies function, innovate, or interact with customers….
Hugh O’Neal
March 27, 2024
Business
Chatbots
Engineering & AI
A CIO and CTO Guide to Generative AI
Breakthrough discoveries frequently make news in the rapidly evolving field of generative AI….
Hugh O’Neal
March 21, 2024
Customer Experience
Customer Service
Engineering & AI
AI for Customer Experience (CX): A CMO Guide to AI
In the swiftly shifting landscape of 2024, the Chief Marketing Officer (CMO) faces…
Hugh O’Neal
March 18, 2024
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